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  Case Wall - Collapsible 'view result' or 'view details' section

  Every result from actions/playbooks are currently accessible by clicking "view result" or…

  Antoine 2 views 2 comments 6 points Most recent by Antoine February 2021Suggest New Ideas
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  Hide playbook action clutter from case wall

  I like the case wall as a nice run-sheet of events happened so far - But when you have large playbo…

  Daniel Harvey 24 views 4 comments 8 points Most recent by Marek Kreul February 2021Suggest New Ideas
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  Case queue panels highlighted + SLA

  Currently the SLA 'milestones' (when passed) are presented by an hourglass icon (orange->red). T…

  Szymon Kozicki 11 views 0 comments 2 points Started by Szymon Kozicki June 2020 Suggest New Ideas
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  Be able to see Additional_properties in new cases

  Actually when you create an additional property it is only available for the case you opened and to…

  Miquel_Tur 11 views 3 comments 4 points Most recent by Nir Loya June 2020Suggest New Ideas