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  Playbook Trigger: SLA Time Remaining

  SLA's can become difficult to track the larger the queue grows, and so it would be hugely beneficia…

  Daniel Harvey 1 view 2 comments 3 points Most recent by Viki Kirjner December 2021Suggest New Ideas
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  Playbook Action: Assign Case to Current User

  Instead of analysts having to click "Assign to me" for each case they triage, I'd like fo…

  Cyrus Robinson 11 views 2 comments 7 points Most recent by Cyrus Robinson January 2021Suggest New Ideas
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  [MUST] Additional Connector Parameter Settings

  Would you please add support when creating a new connector to have all the same types available in …

  Antoine 11 views 0 comments 3 points Started by Antoine November 2020 Suggest New Ideas